Shipping & Returns

Shipping & Returns

Shipping Information – Aurélien

Worldwide Shipping – Timeless Elegance Delivered to Your Door

At Aurélien, we are proud to offer insured and trackable international shipping for all our handcrafted pieces.

Delivery Times:
🌎 Worldwide: 5–15 business days

Shipping Costs:
– Free shipping for all orders over €300
– Flat rate of €9.90 below €300

Processing Time:
Each order is carefully checked and packaged.
Processing takes 1–2 business days before shipping.

Carrier Partners:
We work exclusively with trusted carriers such as DHL, FedEx & UPS to ensure secure and fast delivery.

Order Tracking:
Once your order is shipped, you'll receive a tracking number via email.

Returns:

  • Return window: 14 days from delivery

  • Product must be unused and in original condition

  • Buyer covers return shipping costs

  • Email us at support@aurelien-jewelry.com before returning anything

 
Aurélien